Tag Archives: bell

Message From Santa

I have to thank Cynthia for sending this my way.

Sympatico has setup a website where you can create a personalized video message for your child(ren).

The boys really liked their video from Santa. Even I did one.

It's tailored for Canada (which is nice. Since that is where I live). There are a few questions to enter and they will email you a link to see your video. Just be sure to uncheck the box about receiving email from them for promotions.

Unfortunately you can't embedded it or download it for local playing.

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Free Wi-Fi @ Starbucks From Bell

If you're lucky (or unlucky) enough to be a Bell internet customer you can now get free Wi-Fi internet access at 650 Starbucks arcoss Canada.

I guess Bell feels sorry for us since the CRTC sided with Bell over their policy of internet throttling.

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Us Too!

Living in Canada sometimes you just go without the luxuries our neighbours to the south enjoy. No, not Mexico the other one.

Over the years names like Old Navy, Starbucks, Taco Bell and Best Buy have made their way north. And we have rejoiced. Well except Taco Bell, that stuff goes right through me.

But with the good must come the bad (like Taco Bell). It's called traffic shaping. Internet Service Providers (ISP), like Rogers & Bell (well that's pretty much it I'm afraid) are deciding what has priority on their network and degrading your service that you have payed for.

Amber Mac – Net Neutrality in Canada

ISPs say that demand for network bandwidth is out stripping supply, but instead of building out their networks and upgrading service (which they should be doing anyway) they have decided to throttle the internet.

In my opinion the ISPs have painted themselves into a corner by promising customers a certain (high) speed that they can no longer guarantee if everyone actually uses the service at the same time. Here are some examples for perspective. Imagine the electric company downgrading your service during peak hours for fears of brown outs. Or if your city ran out of water in the morning because everyone was having a shower before work. What if your phone only worked sometimes due to lack of lines? There would be huge outrage right? People would demand the level of service that they are paying for and these utilities would be held accountable.

The truth is ISPs don't throttle or pack shape to safe guard the integrity of their networks. They don't want you downloading content because they offer television or downloadable services themselves and you'd be cutting into their margins.

I love eventually getting everything the United States has. Us Too!

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Let’s Never POP3 or SMTP Again

That's how I've felt the last week in regards to my (up to now stellar) relationship with Bell Sympatico.

I'm not going to get in the details since I will just get  anger blindness again and I want to go to bed before midnight.

Here's the short version.

  • Dad's email not working.
  • Call Sympatico tech support for a couple of hours.
  • Dad's email still not working.
  • Call Sympatico tech support for another couple of hours.
  • Dad's email still not working.
  • Dad calls tech support for a few hours.
  • Dad's email, you guessed it still not working.
  • Call tech support for three hours.
  • Got disconnected twice.
  • Break the rest the family's email accounts.
  • Freak out.
  • Talk to tech support agent I should have talked to a week ago.
  • Problem fixed in 10 minutes.
  • Feel bad for all the things I called Frank & Gordon.

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